Shipping & Returns Policy
Company Name: Budario Store LLC
Address: 1908 Thomes Ave Ste 12166, Cheyenne, WY 82001, USA
Email: info@budario.store
Phone: +1 (307) 634-464
Effective Date: February 2025
1. Shipping Information
Order Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times typically range between 3–7 business days, depending on your location and selected shipping method.
Tracking Information:
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Shipping Locations:
We currently ship within the United States. For international inquiries, please contact our support team.
Shipping Delays:
Delays may occur due to high order volume, holidays, or unforeseen events (e.g., weather conditions). We appreciate your patience and understanding.
2. Return Policy
Eligibility:
We accept returns within 14 days of delivery. To be eligible, items must be:
Unworn, unwashed, and in original condition
With original tags and packaging
Free of stains, odors, or damage
Non-Returnable Items:
Final sale items
Undergarments and accessories
Gift cards
How to Initiate a Return:
To start a return, please contact us at info@budario.store with your order number and reason for return. Our support team will provide further instructions.
Return Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect. We recommend using a trackable shipping service.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 5–7 business days.
4. Exchanges
We do not offer direct exchanges. If you need a different size or item, please return the original product and place a new order separately.
5. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 3 days of delivery. We will resolve the issue promptly at no additional cost to you.